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DoorDine Admin Panel(Dashboard) is a part of a complex SaaS B2B product (Mob apps (customers) + web app (admin Dashboard)+ courier Mobile app), which is created for small and medium-sized businesses in the restaurants&delivery industry. Orders, marketing, stuff, customer app management, courier app management - all in one admin dashboard.
It is very difficult to manage processes when your business grows to a certain level. Lots of orders, staff, multiple points of sale.
We need to organize the efficient work of all parts of the business: delivery, management, kitchen. We need to see in real time the number and status of orders, customer analytics, the location of couriers and many other metrics.
We need to manage the mobile application for customers and couriers from one place. Send them push notifications about promotions, manage the list of products and prices, banners, payment methods in the app.
We have created a B2B product that consists of 3 main parts: Admin panel (dashboard), client application, courier application. All 3 parts are integrated and interact with each other. The admin panel is the main link for the entire product, where all processes are performed: from orders and live couriers management to marketing activities and analytics for groups of users and each user separately.Everything is simple and elegant for final customer.
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Our adherence to the design process steps is consistent. Among its initial stages is UX research, during which we aim to collect data on user pain points and requirements by conducting user interviews and developing a customer profile. The following are some frequently mentioned requests: streamlined delivery management, a user-friendly dashboard, efficient staff management, the ability to generate bonuses and promo codes, access to restaurant analytics, scheduling capabilities, and immediate customer management access.
Once we had thoroughly examined the UX research insights, we commenced the development of the User Journey Map. During this phase, our primary objective was to ensure seamless navigation and goal achievement for users as they interact with various app features. Our aim was to create a flawless experience, starting from the moment of registration and extending throughout the entire delivery management process
In the DoorDine Admin Panel, you can quickly and conveniently view all the necessary details of each order, such as address, order status, order number, and more.
It is possible to view restaurant analytics in a convenient analytical panel. Here you can see the most popular dishes, recent orders, and general statistics on the number of customers.
You can create bonuses and promotional codes right in the app. This panel allows you to describe in detail what categories of goods your bonus will be for, what you need to activate it, the maximum bonus amount, and more.
You can also view all the necessary customer data through a simple dashboard.
The user-friendly analytical dashboard will allow you to quickly and easily monitor the success of your restaurant according to various criteria.
You can edit your personal profile, as well as create, edit, and view profiles of other restaurant employees. This
makes it possible to successfully manage all processes from a single application.
Do you have more than one restaurant? No problem, because DoorDine allows you to manage them all simultaneously and separately.
You can customize the area to which your restaurants can deliver goods, as well as several other important delivery parameters for each restaurant.
A compact and multifunctional
menu for setting up restaurant schedules and delivery is also available in DoorDine!
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